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Operations Manager

Position Overview: We are seeking an experienced and strategic-minded Operations Manager to oversee and optimize our company's day-to-day operations. The Operations Manager will play a critical role in managing resources, streamlining processes, and implementing best practices to enhance operational efficiency and achieve organizational goals. Responsibilities:
  1. Strategic Planning: Develop and implement operational strategies aligned with the company's overall objectives, ensuring optimal utilization of resources and adherence to budgetary constraints.
  2. Process Improvement: Identify opportunities for process optimization and efficiency gains across all areas of operations, from production and inventory management to supply chain logistics and customer service.
  3. Resource Management: Oversee the allocation of resources, including personnel, equipment, and materials, to support operational activities and maximize productivity.
  4. Performance Monitoring: Establish key performance indicators (KPIs) and metrics to monitor the performance of operational processes and departments, regularly analyzing data to identify trends and areas for improvement.
  5. Quality Assurance: Implement and maintain quality control measures and standards to ensure the consistent delivery of high-quality products or services to customers.
  6. Compliance: Ensure compliance with relevant regulatory requirements, industry standards, and company policies and procedures, addressing any non-compliance issues promptly and effectively.
  7. Team Leadership: Lead and motivate a diverse team of operations staff, providing guidance, coaching, and support to foster a culture of accountability, collaboration, and continuous improvement.
  8. Vendor Management: Manage relationships with external vendors, suppliers, and service providers, negotiating contracts and agreements to optimize terms and minimize costs.
  9. Risk Management: Identify potential risks and vulnerabilities in operations and develop strategies to mitigate them, safeguarding the company's assets and reputation.
  10. Cross-Functional Collaboration: Collaborate closely with other departments, including sales, finance, and human resources, to ensure alignment of operational activities with overall business objectives and priorities.
Qualifications:
  1. Education: Bachelor's degree in business administration, operations management, or a related field required; Master's degree preferred.
  2. Experience: Minimum of 2 years of progressive experience in operations management roles, with a proven track record of success in optimizing operational processes and driving business results.
  3. Analytical Skills: Strong analytical and problem-solving skills, with the ability to analyze complex data sets, identify trends, and develop actionable insights and recommendations.
  4. Leadership Abilities: Excellent leadership and management skills, with the ability to inspire and motivate teams to achieve high levels of performance and excellence.
  5. Communication Skills: Exceptional written and verbal communication skills, with the ability to effectively communicate with stakeholders at all levels of the organization.
  6. Strategic Thinking: Strategic mindset with the ability to think critically, anticipate future challenges and opportunities, and develop proactive solutions.
  7. Adaptability: Flexibility to adapt to changing priorities and navigate ambiguity in a fast-paced and dynamic environment.
  8. Technical Proficiency: Proficiency in operations management software, ERP systems, and other relevant tools and technologies.

Job Details

Title Operations Manager
Department
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General Management
Location Sushant Lok, Gurugram
Openings
Salary ₹20000-25000
Job Type
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Full Time
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